A commercial towing account gives a dealership, property manager, or fleet operator one dispatch line and one invoice cycle instead of re-explaining the site and terms on every call. Current hours: Mon–Sat Open 24 hours, Sun 12:30 – 5:30 PM.
Property managers, apartment complexes, dealerships, and fleets that deal with towing more than once a year get more out of a standing account than a one-off call. Detroit Towing sets up commercial accounts with a fixed point of contact, standard turnaround expectations, and invoicing that doesn't require a purchase-order fight every time a truck rolls.
An account covers what a single tow call doesn't: recurring unauthorized-vehicle removal from a lot, scheduled relocations ahead of a paving or snow event, and priority dispatch when a fleet vehicle is down and a route depends on it. Current hours: Mon–Sat Open 24 hours, Sun 12:30 – 5:30 PM.
Who actually needs a commercial account?
Anyone who tows on a schedule rather than an emergency, mostly. Property managers dealing with unauthorized parking on a lease-controlled lot, dealerships moving trade-ins and repossessions, and local businesses running delivery or service fleets are the three groups that ask for one most often.
A single homeowner with one car rarely needs this — the account exists for repeat volume, not convenience.
- Multi-unit apartment and condo lots with recurring unauthorized-parking complaints
- Dealership trade-in, auction, and repossession moves
- Delivery or service fleets that need a vehicle back on the road, not just off the shoulder
How does billing work on an account?
Instead of a card swipe at the curb, account holders get an invoice cycle set at signup, so a leasing office doesn't need to authorize a card for every tow it calls in.
Rates are set at account setup based on volume and vehicle type — a two-truck dealership account and a twenty-unit apartment complex aren't priced off the same rate card. The same trucks handling account work carry the company's 5 rating from 15 Google reviews on standard calls, so account service isn't a lower tier.
Do you tow vehicle repossessions?
Yes, dealership and lender accounts can request repossession tows through the same commercial account, dispatched the same way as any other business call. Coordinate the paperwork and access details with your account contact ahead of the pickup so the driver isn't working it out curbside.
Can a property manager set up recurring unauthorized-vehicle removal?
Yes — this is one of the most common commercial accounts Detroit Towing runs. Once the account and signage are in place, the leasing office calls a single dispatch line instead of starting from scratch with a new tow company each time.
Is there a minimum number of tows to open an account?
No set minimum, but the account is built for repeat use — a fleet or property with one tow a year is usually better off calling in as a one-off. Ask your dispatch contact if it's worth setting one up.
How fast does a commercial account get dispatched compared to a regular call?
Account calls get priority routing over new, unverified callers, since the truck already has the site and billing terms on file. Response still depends on how many trucks are already out and where.