The Woodbine Street base is 13.3 miles from Redford, but Livonia — just 3 miles away — is close enough that a truck working there typically reaches Redford faster than one sent from the shop. Southfield, 7.3 miles off, is the next-closest point on the same side of the map.
That gap between Redford's distance from base and its distance from Livonia — 13.3 miles versus 3 — means the truck that shows up is far more likely coming from a Livonia job than straight from Woodbine Street. Southfield, 7.3 miles from Redford, is the other point worth knowing about: it's not as close as Livonia, but it's close enough that a truck clearing a Southfield call is still a realistic option before one gets sent from the shop.
Coverage holds Mon–Sat Open 24 hours, Sun 12:30 – 5:30 PM — the Livonia and Southfield overlap doesn't change on any particular day, it's built into where trucks tend to be working, not the schedule.
Does the 3-mile gap to Livonia actually change the wait in Redford?
Usually, yes. A truck finishing a job in Livonia has a 3-mile run to Redford; one starting cold from Woodbine Street has 13.3. That's not a formal guarantee — dispatch works with whichever truck is actually free — but the Livonia overlap is real enough that it shapes how most Redford calls get answered. On a quiet day, when no truck is out near Livonia, the shop truck goes anyway — the coverage doesn't lapse, it's just slower.
What if the nearest truck is at a Southfield job instead?
Then it's a longer way in — 7.3 miles rather than 3 — but still shorter than a fresh run from base. Southfield sits on the same side of the map as Redford, which is why it functions as a second staging point rather than a separate branch of coverage that requires special routing or a longer lead time.
How many miles out is Redford from the shop?
13.3 miles from Woodbine Street. In practice, calls are often handled faster than that number suggests, since Livonia — 3 miles from Redford — is a regularly worked area.
Is Livonia closer to Redford than Southfield is?
Yes. Livonia is 3 miles from Redford; Southfield is 7.3 miles. Both are realistic staging points, but Livonia is the shorter run.
Does the distance from base mean Redford gets slower service?
Not necessarily. The 13.3-mile figure is the worst case — a truck starting cold from the shop. Most calls are picked up by whichever truck is already closest, which is frequently the one coming from Livonia.